Peak View Rd, Scottsdale AZ 85266

Monday – Friday 8 AM – 5 PM MST
Email Us (480) 399- 8366

Frequently Asked Questions

Which payment methods are accepted in the Online Shop?

We accept Visa, Master Card, Amex and Paypal.

How long will delivery take?

Each tunnel is made to order and requires 1 – 4 weeks until delivery.  This is due to seasonal fluctuations in the market as well because we offer a variety of colors and sizes, so each tunnel is unique. Average shipping time is around 3 – 7 business days.

How secure is shopping in the Online Shop? Is my data protected?

We use Stripe and Paypal to handle our online payment processing.  They are the industry leaders in online payments and provide a safe, secure and reliable platform for handling your most private data. We are fully PCI compliant and shred any and all financial data.

Do I receive an invoice for my order?

Yes.  You will receive an invoice for your order immediately after your payment has been processed and accepted.  The invoice will be sent to the email address you provided at the time of checkout. Often someone from our customer service dept will follow up and contact you regarding your order, especially for custom orders.

Send us an email

[contact-form-7 id=”10″]